Terms of service

The terms.

These cover gheemgmt.com, the founding-restaurant application, and the Ghee app. Please read them. The short version is below, but the full text is what counts.

Last updated October 13, 2026

1Who we are, and who these terms apply to

Ghee Management LLC (“Ghee”, “we”, “us”), a New York limited liability company, makes Clarified Restaurant Management, a web app for restaurants, with its companion tools such as the Ghee Capture browser extension (together, the “Service”). These terms are an agreement between us and you. If you use Ghee for a restaurant or other business, “you” means that business, and you confirm you're authorized to accept these terms for it.

Ghee is for businesses, not personal or household use. You must be at least 18 to accept these terms. Team members a restaurant invites to use the app do so as part of that restaurant's account.

You accept these terms by using the website, applying, or using the Service. If a restaurant signs an order form or other written agreement with us, that agreement controls wherever it differs from these terms.

2The website and applying

You can read gheemgmt.com without an account. Applying to be a founding restaurant, or booking a walkthrough, doesn't guarantee a spot or create any obligation for either of us. Founding places are limited, and we choose which restaurants to work with.

Information you give us when you apply is handled as our privacy policy describes.

3Your account and your team

• You decide who on your team gets access and what role they have. You're responsible for what happens under your account, including what your team members do in the app.
• Keep sign-in PINs and access details private, and change or remove access when someone leaves. Tell us promptly if you think someone has used your account without permission.
• You'll give us accurate information about your business and keep it current.

4Your data

It's yours. Everything you or your team put into Ghee, and everything Ghee brings in from services you connect, is your data (“Your Data”). You keep all rights to it.

What we do with it. You allow us to host, copy, process and display Your Data only as needed to provide, secure and support the Service for you, and as the law requires. We don't sell it, and we don't use it for anyone else. How we handle personal information is in our privacy policy, which is part of these terms.

Your responsibilities for it. You're responsible for Your Data being accurate and lawfully collected, and for having the rights and giving the notices needed to put it into Ghee. That includes information about your employees, such as wages, hours, schedules and pay. Don't put into Ghee anything it isn't designed for, such as payment card numbers, Social Security numbers, bank account numbers or health information. Remove those from payroll reports before uploading them.

Notices to your team. Giving your employees the notices the law requires is your responsibility. In New York, that includes written notice under Civil Rights Law §52-c that their use of workplace systems may be monitored, since Ghee records who did what in the app, notes in the training record when someone gets stuck on a screen, attaches a session log to problem reports, and, if you use Ghee Capture, reads the vendor and Toast Web pages your team orders on. Give that notice before your team starts using them. If you operate somewhere with rules about automated tools used in employment decisions, it includes those notices too.

When Your Data includes personal information. We act on your behalf and on your instructions. We will: keep it confidential and limit access to people who need it to run Ghee; protect it with reasonable safeguards; use only the service providers listed in the privacy policy, bound to protect it, and tell you before adding a new one that would receive it (if you object, you can cancel); tell you right away if we learn of a breach affecting it, and help you meet any notice duties; help you respond to requests from the people it's about; handle information about team members under 18 only as needed to provide the Service; and delete it when these terms say we will. We don't use Your Data to train AI models.

Leaving with it. You can ask for a copy of Your Data at any time while you use Ghee, and for 30 days after your use ends. After that we delete it, as the privacy policy describes.

Backups. We keep backups to protect against loss, but you should keep your own records of anything you're required to keep, like payroll and tax records. Ghee isn't a system of record for those.

5Connected services

Ghee can connect to other companies' services, such as your point of sale (Toast), your bank (through Plaid), and your payroll reports. When you connect one:

• You authorize us to read the information that service makes available to Ghee, for the purposes in these terms. Ghee's access is read-only: it can't move money or change anything in those services.
• Your use of that service stays governed by your agreement with its provider. We don't control it and aren't responsible for its availability, accuracy, changes, or for what it does with your information.
• If a provider changes or ends what it offers, the matching part of Ghee may stop working. We'll tell you if that happens and try to find another way.

6What Ghee's numbers are, and aren't

Ghee shows costs, sales, labor, prime cost, forecasts, budgets, suggested prices, order quantities, schedules and similar figures, based on the data it has. They're tools to help you run your restaurant. They may be incomplete or wrong, for example when a connected service sends late or incorrect data.

Ghee doesn't provide accounting, tax, payroll, financial, legal or employment advice. You're responsible for your own decisions and for following the laws that apply to your business, including:

• wage, hour, overtime, tip, scheduling and predictive-scheduling laws, when you use Ghee's schedules, availability, time-off and labor features;
• payroll, tax filings and record-keeping;
• food safety, allergen information and health codes, when you use Ghee's recipes, checklists, prep lists and handbook;
• rules for employing minors, spread-of-hours and call-in pay, and notices to employees, such as those in section 4.

Allergen information in Ghee is only as good as what's entered. Ghee works out a dish's allergens from the ingredients and labels your team tags. It shows when something hasn't been tagged, and it never marks a dish as free of an allergen. Check labels when you tag them, keep them current when a brand or recipe changes, and have your staff confirm with the kitchen before answering a guest.

Ghee's forecasts and suggestions, such as proposed schedule trims, come from software rules applied to your data. They don't decide anything: a person at your restaurant chooses whether to use them. Check anything important against its source before relying on it.

7Using Ghee properly

You and your team won't:

• use Ghee for anything illegal, or to harm, harass or discriminate against anyone;
• try to get into another restaurant's data, or any part of Ghee you haven't been given access to;
• probe, scan or test Ghee's security, overload it, or interfere with how it runs, without our written permission;
• copy, resell, rent or sublicense the Service, or copy or reverse-engineer it to build a competing product;
• upload malicious code, or content you don't have the right to use.

We may suspend access that breaks these rules or puts Ghee, other customers or anyone else at risk. When we reasonably can, we'll tell you first and give you a chance to fix it.

8Fees

The price, billing period and any founding-restaurant pricing are set out in your order form or the written agreement we make with you. Founding pricing stays in place for as long as you keep your subscription, on the terms stated in that agreement. Prices don't include taxes, which you'll pay where they apply. If your subscription renews automatically for a term longer than one month, we'll send you written notice before the date by which you'd need to cancel, as New York law requires.

If a payment is more than 15 days late, we may suspend the Service after telling you, until it's paid. Your Data isn't deleted during a suspension. Except where these terms or the law say otherwise, fees already paid aren't refundable.

9An early-stage product

Ghee is new and still being built with its founding restaurants. Features will be added, changed and sometimes removed. We don't promise any particular uptime, and there will be maintenance and occasional outages. We'll give notice of planned downtime when we can. If we remove something central to how you use Ghee, we'll tell you in advance.

Some features may be marked as a preview or test. Those are offered as-is, and may change or end at any time.

10What's ours

Ghee's software, design, name, logo and content (apart from Your Data) belong to us. While you use the Service under these terms, we give you a limited, non-exclusive, non-transferable right to use it for your business. We keep all rights we don't expressly grant.

If you send us suggestions or feedback, we may use them freely, without owing you anything. This doesn't give us any rights to Your Data.

11Ending the agreement

• You can cancel at any time, effective at the end of your current billing period, unless your order form says otherwise.
• We can end the Service for you with 30 days' notice, or sooner if you seriously break these terms and don't fix it within 10 days of our notice, or if the law requires us to.
• When the Service ends, your access stops and you have 30 days to ask for a copy of Your Data. The parts of these terms that by their nature should continue (such as sections 4, 6, 10, 12 to 15) continue.

12No warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE WEBSITE AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT ITS FIGURES, FORECASTS OR SUGGESTIONS WILL BE ACCURATE OR COMPLETE.

13Limits on liability

TO THE FULLEST EXTENT THE LAW ALLOWS: (A) NEITHER WE NOR OUR OWNERS, CONTRACTORS OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, SALES, GOODWILL OR DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO THESE TERMS, THE WEBSITE OR THE SERVICE, EVEN IF WE WERE TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS, THE WEBSITE OR THE SERVICE WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (US$100).

These limits apply whatever the legal theory, and even if a remedy fails of its essential purpose. They don't limit liability that can't be limited by law, such as for gross negligence or willful misconduct.

14Claims involving your business

You'll defend and indemnify us, and our owners and contractors, against third-party claims, and the resulting losses, costs and reasonable legal fees, that arise from Your Data, your connected services, your or your team's use of the Service in breach of these terms, or your business's employment, payroll, tax, food-safety or other legal obligations. We'll tell you promptly about any such claim and let you control its defense, though we may join with our own counsel at our own cost. You won't settle a claim in a way that admits fault for us or binds us without our written consent.

15Law and disputes

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute arising from or relating to these terms, the website or the Service will be brought only in the state or federal courts located in New York, and both of us consent to their jurisdiction.

Before filing a claim, each of us will first try to resolve the dispute informally by written notice and at least 30 days of good-faith discussion. Claims must be brought individually, not as part of a class or representative action. To the extent the law allows, both of us waive any right to a jury trial, and any claim must be brought within one year after it arose.

16Everything else

• Changes to these terms. We may update these terms. We'll post the new version here with a new date. If a change materially affects a restaurant using the Service, we'll tell it directly at least 30 days before the change takes effect. If you keep using Ghee after that, the new terms apply.
• Events beyond our control. Neither of us is responsible for delays or failures caused by events outside our reasonable control, such as outages at hosting, internet or connected-service providers, natural disasters or government action. This doesn't excuse paying fees.
• Transfers. You may not transfer these terms without our written consent. We may transfer them as part of a merger, sale or reorganization of Ghee, including to a company we form to run Ghee, and we'll tell you if we do.
• Service providers. We may use contractors and service providers to help us run Ghee. We stay responsible for their work under these terms.
• Notices. We'll send notices to the email address on your account. Send notices to us at hello@gheemgmt.com.
• The whole agreement. These terms, the privacy policy and any order form or written agreement with us are the entire agreement between us about the Service. If part of these terms can't be enforced, the rest still applies. Not enforcing a term isn't a waiver of it. Nothing in these terms creates a partnership, employment or agency relationship.

Questions about these terms? Email hello@gheemgmt.com. See also our privacy policy.